Common queries answered
Frequently asked Questions
It usually takes 6-10 business days for the mail to be delivered, if you don’t receive it in 12 business days, please contact us using this form.
We will issue a full refund not including shipping fees for any items returned within 30 days after the purchase as long as they are in their original condition.
We will send you tracking information after your order has been shipped, so you can use it to track it.
Contact us immediately, if you believe you entered incorrect address and submitted your order.
If your shpping fees are not calculated during checkout, it means we don’t ship to your country. However, you can still contact us to see if we make an exception.
We try to combine shipping whenever possible, unless specificially requested otherwise.